How can we help?

Get Hivox from Google Play, sign up with your email and confirm it with the code we send you. Set your name and photo and start chatting. Find contacts by email or @username, or send them an invite.

Hivox is free and has no ads. We never sell your data.

Phones and tablets with Android 8.0 or later, computers with Windows 10 and 11, and any modern browser via Hivox Web.

Sign in on the new device. The device you already use will ask you to approve it. Compare the 6-digit code on both screens and, if it matches, confirm. Only then does the new device receive your conversation keys.

Because of encryption. Your keys exist only on your devices, so only a device that already has them can pass them on — and only with your consent. Knowing your password is never enough to read your messages.

Open your account settings in the app and the list of linked devices. Remove any device you don't recognise or no longer use.

Open hivox.cz/app. A QR code appears. In the phone app, choose to link a device, scan the code, compare the 6-digit code and confirm.

It's safer. A password typed on the web could be phished by a fake page. QR login only works from a phone already approved for your account.

Choose log out in Hivox Web. You can also remove the browser from your phone in the list of linked devices — handy if you forgot to log out of someone else's computer.

Not yet. Hivox Web is for messages. Voice and video calls are in the Android and Windows apps.

If you have another linked device, approve your new phone from it. If not, restore your keys from the backup using your recovery code.

The code that encrypts your key backup. Only you know it; we don't have it and can't reset it. Keep it somewhere safe, such as a password manager.

Yes, you can export a chat from the app and save it to your device.

Check that notifications are allowed for Hivox in Android settings and that battery saving isn't restricting it. You can also mute or unmute each chat separately.

Content is shown only after it's decrypted on your device. You can hide it on the lock screen in privacy settings.

In the app, open About → Account & privacy → Delete account. If you don't have the app at hand, use the account deletion form. More on the Delete your account page.

We delete your account, profile, device list and any messages waiting for delivery. Messages you've already sent remain on recipients' devices.

Messages from people who aren't in your contacts arrive as a message request. You decide whether to accept it, block the sender or report them.

Turn on disappearing messages in the chat details and choose when they should be deleted. You can also send a photo as view-once.

Turn on app lock in privacy settings. Lock an individual chat from its menu; it then opens only after verification.